📦 Do I Need to Pay Customs Duties When I Receive My Package?
For orders shipped to customers in the countries listed below, you do not need to pay any import customs duties, as long as your package weight falls within the specified range.
Once your order is paid, you can simply wait for your package to be delivered.
This is because we use DDP (Delivered Duty Paid) shipping routes for these destinations.
With DDP shipping, the logistics carrier is responsible for paying the import customs duties on your behalf, so you will not be charged again upon delivery or during customs clearance.
DDP Weight Limits by Country
-
United States: 0–20 kg
-
European Union (all countries): 0–30 kg
-
Japan: 0–10 kg
-
Thailand: 0–10 kg
-
Indonesia: 0–5 kg
-
Malaysia: 0–10 kg
-
Singapore: 0–30 kg
-
Philippines: 0–10 kg
-
Canada: 0–30 kg
-
Australia: 0–20 kg
-
New Zealand: 0–25 kg
-
Mauritius: 0–2 kg
-
Rwanda: 0–2 kg
-
Saudi Arabia: 0–10 kg
-
Nigeria: 0–10 kg
-
Ghana: 0–10 kg
-
Uganda: 0–10 kg
How De Minimis Thresholds Apply
-
If your order value is within your country’s de minimis (duty-free) threshold, no import customs duties are required.
👉 [Click here to view de minimis thresholds by country] -
If your order value exceeds the de minimis threshold, but the package weight is still within the DDP limits listed above, you still do not need to pay any import customs duties.
What If My Package Exceeds the Weight Limit?
If your order exceeds the weight limit listed above, you may still be able to place the order if the shipping option is available on our website.
However, after your payment is completed, we will contact you by email to discuss:
-
Declared value
-
Customs clearance method
-
Required import documents and invoices
You are also welcome to contact our support team before placing your order for confirmation.
📦 For Large Orders (30kg+)
-
EU buyers: We offer rail shipping with duty prepayment.
-
Air freight: Duties may not be prepaid. In this case, we’ll help you declare a value, and you’ll pay duties directly to customs based on their bill.
💬 Will I Be Notified About Duties Before Checkout?
If your package exceeds the weight limits covered by our DDP shipping services, we recommend that you contact us before placing your order.
This allows our team to:
-
Recommend the most suitable shipping method
-
Advise on customs clearance options
-
Help you understand any potential duties or taxes in advance
By contacting us early, we can ensure your shipment is handled smoothly and in the most cost-effective way.
Next: Guide to De Minimis Thresholds and Import Duties by Country (2025)
