FAQ
How to get free shipping service
As a welcome benefit for new subscribers, join our newsletter and enjoy free shipping on your first order. Use the code SHIP4U at checkout.
Note: this offer is only valid for orders over $10 and under $200.
Why Free Shipping Is Not Available for Orders with WSP (Wholesale Special Price)
Shipping costs vary significantly between countries. Sellers who offer “free shipping” usually include a fixed shipping fee in their product pricing (often based on U.S. shipping rates).
However, this pricing model can actually increase the purchasing cost for customers in countries where shipping is much cheaper than in the U.S., because they end up paying for the built-in shipping fee even if their actual shipping cost is lower.
To ensure that our customers worldwide can access the same factory-direct base prices, our wholesale special prices (WSP) do not include any hidden shipping costs or middleman profits.
Therefore, we do not offer free shipping. Instead, customers can freely choose from a variety of shipping methods that best fit their needs.
About Our Crystals
We work directly with carefully selected factories and long-term partners to ensure reliable sourcing, consistent quality, and transparent business practices.