FAQ
Why we don't offer free shipping
Shipping costs vary significantly between countries. Sellers who offer “free shipping” usually include a fixed shipping fee in their product pricing (often based on U.S. shipping rates).
However, this pricing model can actually increase the purchasing cost for customers in countries where shipping is much cheaper than in the U.S., because they end up paying for the built-in shipping fee even if their actual shipping cost is lower.
To ensure that our customers worldwide can access the same factory-direct base prices, our member prices do not include any hidden shipping costs or middleman profits.
Therefore, we do not offer free shipping. Instead, customers can freely choose from a variety of shipping methods that best fit their needs.
About Our Crystals
we prioritize ethical sourcing practices and work with suppliers who adhere to responsible mining and fair trade principles.